E-Commerce Law Services India

The scale and growth potential of the e-commerce industry stretch far beyond the geographical boundaries of India. As of 2022, over 800 million Indian users are owing to the ‘Digital India’ programme and the number is likely to grow beyond 900 million users by 2025. However, with this rise in the number of users, the number of legal cases has also been on the rise, and this is where our expertise comes in.

Several companies in the products and services industry have incorporated technology into their company operation base. Up-and-coming start-ups in this industry have developed their entire operation through user-friendly e-commerce platforms. One could view it as a replacement for traditional businesses, but more than that, the e-commerce industry is an inclusive industry with lower barriers to entry and exit.

Our Services

The KSK team ensures that all the requirements of an E-commerce business are met from the documentation required to set-up the business to the protection of intellectual property through services like

  1. Acquiring Licenses and regulatory approvals
  2. Due Diligence
  3. Dispute resolution
  4. Data protection
  5. Drafting and vetting agreements and other documents
  6. Ensuring compliance
  7. Enforcement of Intellectual Protection rights
  8. Legal advisory and strategy development

Similarly, while representing the consumers, the firm offers services like

  1. Filing of complaint
  2. Contract enforcement
  3. Dispute resolution

Key Highlights

  • Acquiring Licenses and Regulatory Approvals: Navigating the regulatory landscape to secure necessary licenses and approvals for E-commerce businesses.
  • Dispute Resolution: Resolving legal disputes efficiently and effectively to maintain the smooth functioning of E-commerce activities.
  • Data Protection: Safeguarding sensitive customer information and ensuring compliance with data protection regulations.
  • Legal Advisory and Strategy Development: Providing strategic legal counsel for informed decision-making and long-term success.

Key Professionals

Related Practice Areas

Related Articles

Shops And Establishment ActE Commerce Law under it act


Legal Benefits Of E-Commerce In India

The e-commerce industry is booming in India with a limited set of guidelines and rules which are based on a global standard, presenting a fair market and plethora of opportunities to domestic and international players. All the major brands and companies have found a way to bring their goods and services to a digital platform since the number of internet users has also been on the rise due to ‘Digital India’ campaigns.

The process of registering an e-commerce business is fairly standard if one wishes to register their business on existing app-based businesses. One would still require a bank account for e-commerce operations and tax registration. To create a separate payment gateway, the business requires a license under the Shops and Establishment Act to do so.

What Are The Rules And Regulations For Controlling E-Commerce?


Companies Act 2013
Competition Act, 2002
Consumer Protection Act,1986
Indian Contract Act,1872
IT Act, 2000

Legal metrology Act, 2009
Foreign Exchange management rules, 2019

What Is E-Commerce Under IT Act?

E-commerce in India is referred to the definition given under The Consumer Protection Act, 2019 as “buying or selling of goods or services including digital products over a digital or electronic network.”. Provisions under IT Act 2000 and IT rules 2021, provide an extensive regulation of e-commerce businesses on internet platforms.


The purpose of WTO through its work programme in the e-commerce industry is to promote safe and fair-trade mechanisms to ensure a smooth and predictable flow of trade. They have consistently released reports highlighting the stats as to which industry is doing well in the E-commerce regime and the factors affecting the growth or downfall.

Is Cross-Selling Legal?

Cross-selling is a legal technique of selling products, it’s a method to induce the sale of related products to the initial purchase by the consumer. It may seem unethical but there’s no barrier to this sales technique.